Please read before purchasing
[About orders]
・Payment method cannot be changed after order is completed.
- You cannot cancel or change the order details after the order is completed.
・※We do not accept returns or exchanges due to customer convenience. Thank you for your understanding.
・Depending on the product, there may be a limit on the number of items that can be purchased.
・Once the order is confirmed, the customer cannot change the shipping address information themselves.
・If you wish to modify or change your delivery address information, please contact us using the inquiry form. Please note that we may not be able to make corrections depending on the shipping preparation status of the product.
[About delivery]
・Please note that if you purchase multiple items, the items will be shipped based on the latest shipping date.
・Product shipping time varies depending on the product. Please note that it may take some time from the time your order is completed until it is shipped.
-Shipping time may change depending on manufacturing and delivery status.
-Products paid for separately cannot be shipped together.
-Delivery may be delayed due to weather conditions, etc.
・After receiving the product, please promptly check that there are no defects in the product. If there is a defect in the product, please contact us using the inquiry form for product defects within 7 days of delivery.
- If delivery is not completed due to customer circumstances (wrong address input, long-term absence, relocation, etc.) and the product is returned to our warehouse, we will resend the product after confirming the correct delivery address information and home status.
・Please note that the shipping costs for resending will be borne by the customer.
・We may not be able to resend items that have sold out.
[Others]
*The color and design may differ slightly between the product image and the actual product. Thank you for your understanding.
*We have received many inquiries for which the "order confirmation email" has not arrived. If you are using spam email protection, please set your settings so that you can receive emails from [@store.storm-labels.co.jp] before purchasing.
*If you select a payment method other than instant payment such as credit card or PayPay, the order will be shipped after payment is confirmed. Please be sure to complete the payment procedure by the deadline stated in the email automatically sent after completing your order.
*If you select bank transfer and complete the transfer procedure on a weekday night or on a weekend or holiday, the payment may be received the next business day depending on the circumstances of your financial institution.