User registration is free. There are no registration or membership fees.

My Page is a service that can be used by registered users. You can check information about your customers, such as checking your registration information (name, email address, address, etc.) and checking your order history.

To log in, please enter the email address registered on the site and the password you have set.
*Please enter your email address and password using half-width alphanumeric characters. Please check that there are no mistakes in uppercase or lowercase letters.
*Depending on the input settings of your terminal, a space may be automatically inserted at the end of the character input. Please make sure there are no spaces at the end of the characters you enter.

[If you forget your email address]
If you do not know your registered email address, please contact us using the inquiry form with the following information in order to identify the user information.
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① Email address you remember for registration
*You may list as many as you like, such as only the first part.
②Name registered on the site
③Address registered on the site
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[If you forget your password]
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① Click “Change” after entering the “Password to change” from “Forgot your password?”
② Log in again with the new password
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Storm Labels Please change your password from My Page in the Store. If you would like to change your email address, please contact us using the inquiry form.

■Storm Labels Store login screen
url

[Change of email address]
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Please contact us using the inquiry form.
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[Change password]
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①Log out from Storm Labels Store
② Click “Change” after entering the “Password to change” from “Forgot your password?”
③ Log in again with the new password
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You can edit or add changes to your registered address in "Delivery address".
However, changing the shipping address information for items you have already ordered will depend on the status of the purchased item.

■If the status of the purchased item is "Preparing to ship"
Due to our system, we are unable to change the delivery address.
Please check the tracking number provided in the shipping completion email and contact the transportation carrier directly.

■If the status of the purchased item is "Waiting for shipment"
It is possible to change the delivery address.
Please let us know the changed delivery address by replying to this email.

*Even if you edit or add an address to the "Delivery address" on My Page, it will not be reflected in the delivery address information of an already placed order.

Please contact us using the "Contact Form" with the following information.
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①Current registered email address
②Name registered on the site
③Address registered on the site
*Please check that the email address is correct before sending.
Example of typo: .con/.co.jjp/gnail.com
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Different from when orderedStorm Labels If you are logged in with a Store account, your order history may not be displayed.
We apologize for the inconvenience, but please use the email address you used when placing your order.Storm Labels After logging into the Store,Storm Labels Please check your Store My Page again.
Also, depending on the productStorm Labels There are also products that can be ordered outside of the store.
The purchase siteStorm Labels Please also check if it is a Store.Storm Labels The order number in the Store is "#ST○○○○○".

The personal information of registered users will be used to provide services such as accepting orders from customers, delivering products, and collecting payments, as well as to send information such as announcements from this site.
Please be assured that your personal information will not be passed on to third parties without your consent.
Please check the "Privacy Policy" for more details.

Storm Labels The Store has introduced a security system called SSL technology to protect customer privacy.
This is the system most commonly used for Internet shopping around the world, and is a technology that encrypts personal information and makes it impossible for others to read the contents without permission.
Please enjoy shopping on our site with confidence.

Please see the list of artists we handle.

We cannot accept exchanges due to customer's convenience after purchase.
Please be sure to check this when placing your order.

For exchanges related to initial defects, please check "The product I received had an initial defect."

If the product is defective, damaged, or incorrect, please contact us using the "Inquiry Form" within 30 days after receiving the product.

1. Name:
2. Phone number:
3. Email address:
4.Order number:
5.Product name:
6.Quantity:
7.Defect details:
8. Attach image

*Please attach an image and provide as much detail as possible so that we can respond smoothly.
After we confirm that the product is defective, we will exchange or return the product at our expense.

Please check the details of your order again from "Order History" on My Page.
If you receive a product different from what you ordered,
Please contact us within 30 days after receiving the product by filling out the following information on the "Inquiry Form".

1. Name:
2. Phone number:
3. Email address:
4.Order number:
5.Product name:
6. Shortage quantity:

Storm Labels Store is a site exclusively for internet shopping.
We do not accept orders over the phone. Thank you for your understanding.
Please place your order via the internet (computer/smartphone).

Storm Labels There are some products in the Store that limit the number of products that can be ordered.
Please check each product page as it may differ depending on the product.

There is a possibility that you have reached the maximum number of items you can order. Please check the quantity in your shopping cart.
For more information, please refer to the section "Is there a limit to what I can purchase?"

You can check your order confirmation email or your order history on My Page.

If you receive two or more order completion emails, there is a possibility that duplicate orders have been registered by mistake.
Please contact us using the inquiry form as soon as possible.

If there is a temporary spike in orders, it may take some time for your order confirmation email to arrive.
You can confirm your order from My Page.

Also, order confirmation emails will be sent from this address [info@store.storm-labels.co.jp], so please check your inbox.

Please refer to each carrier's page for instructions on how to cancel spam emails.

[For those using docomo email]
https://www.nttdocomo.co.jp/info/spam_mail/

[For those using au mail]
https://www.au.com/support/service/mobile/trouble/mail/

[For those using SoftBank email]
https://www.softbank.jp/mobile/support/mail/antispam/.

Your order may be automatically canceled due to the reasons listed below.
・Convenience store payment deadline has expired
・Your order could not be paid successfully.
If you choose convenience store payment, please check the payment deadline and make the payment within the deadline.
If you select another payment method and cancel your order, it is possible that the payment method you selected was not available.
Before placing your order, please make sure that there is no problem with the payment method you plan to use.
*If your credit card has expired or exceeded the maximum available amount, your payment may not be successful and your reservation may be cancelled.

If your order has been canceled, please place your order again.
Please note that we will not be able to sell items that are already out of stock at the time of reordering.

If you choose convenience store payment and fail to pay within the deadline, your order will be automatically canceled.
If your order has been canceled, please place your order again.
Please note that you will not be able to place an order for a product that is already out of stock or discontinued at the time of reordering.

Installment payment cannot be selected at the time of purchase in this store.
After purchasing, please check with each credit card company.
We cannot answer questions regarding credit card payment timing, etc.

We do not accept cancellations due to customer convenience. Thank you for your understanding.

For security reasons, you cannot change your billing information after placing your order.
For future orders, please correct your billing information before placing your order.

You can download it from the delivery completion email.

The following payment methods are available on this site.
・Credit card payment (Visa, Mastercard, American Express, JCB, Diners Club Card, Discover)
・PayPay
・Pay-easy
・Internet banking payment (Jibun Bank, Japan Net Bank, SBI Sumishin Net Bank, Rakuten Bank, etc.)
・Convenience store payment (Daily Yamazaki, Family Mart, Lawson, Ministop, Seicomart),
*If paying at a convenience store, a payment fee of 220 yen (tax included) will be charged.
*The payment deadline for convenience store payments is 3 days from the date of order.

Please select the payment method "Bank Transfer (Internet Banking)" when placing your order and confirm your order.
After confirming your order, the transfer details (bank name, branch name, account number, transfer amount, and payment deadline) will be displayed, so please complete the transfer using your internet banking service.
Additionally, the transfer details will be sent to the email address you provided at the time of order, so you can also check them there.
* Please complete the transfer so that the payment is received by the deadline.
* Please note that your order will be canceled if payment is not received by the deadline.

A payment fee will be charged depending on the payment method.

Pay-easy payment: 190 yen (tax included)
Internet banking payment: 220 yen (tax included)
Convenience store payment: 220 yen (tax included)
*The payment deadline for convenience store payments is 3 days from the date of order.

Due to system specifications, this site does not allow you to save payment methods. We apologize for the inconvenience, but please select and enter your payment method on the purchase screen for each order.

Payment changes cannot be made after the purchase is completed. Please be sure to check your payment method before completing the purchase process.

Please try the following steps to see if it improves.

① Clear the browser cache and cookies and restart the browserGoogle ChromeFirefox (Android)Firefox (iOS)iOS device Safari

② Another web browser or Google Chrome FirefoxiOS device using incognito mode Safari

③ Update to the latest OS

If the problem does not improve, please contact us using the "Contact Form" with details.

We are sorry, but we do not provide gift wrapping.

Flat shipping fee: 770 yen (tax included)

Shipping charges will be charged for each order.

In order to improve purchasing convenience for overseas customers, this site has introduced "Buyee Connect", which displays a cart for overseas orders when accessing from overseas. When you use the corresponding cart to connect to the proxy purchasing service "Buyee", you can take advantage of multilingual customer support, overseas payment methods, shipping to 117 countries and regions, and low-cost shipping plans in some areas.

Click here for more information.

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[Payment support]
Paypal・VISA・Mastercard・JCB・Alipay・UnionPay
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[Customer support (email/chat)]
Japanese, English, Chinese (traditional/simplified), Indonesian, Thai, Korean, Spanish, German, Russian
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[Cost]
In addition to the product price and domestic shipping charges incurred on this site, a proxy purchase fee of 300 yen (per order) to Buyee and international shipping charges (multiple options available on Buyee) are required.
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[International delivery]
117 countries/regions
asia
India, Indonesia, South Korea, Cambodia, Singapore, Sri Lanka, Thailand, Taiwan, China, Japan, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macau, Malaysia, Myanmar, Maldives, Mongolia, Laos
North America/Central America
United States, El Salvador, Canada, Guadeloupe, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Puerto Rico, Honduras, Martinique, Mexico

oceania
Australia, Guam, Saipan, New Caledonia, New Zealand, Fiji, Papua New Guinea

middle east
United Arab Emirates, Israel, Iraq, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan

europe
Iceland, Ireland, Azerbaijan, Andorra, United Kingdom, Italy, Ukraine, Estonia, Netherlands, Austria, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Portugal, Poland, Macedonia, Malta, Monaco, Latvia, Liechtenstein, Lithuania, Romania, Luxembourg, Russia

South America/Africa
Argentina, Algeria, Uganda, Uruguay, Ecuador, Egypt, Ghana, Kenya, Colombia, Zimbabwe, Senegal, Tanzania, Tunisia, Chile, Paraguay, French Guiana, Brazil, Venezuela, Peru, South Africa, Nigeria, Morocco, Mauritius, Reunion

We always strive to improve purchasing customer conveniency, therefore we introduce you the "Buyee Connect", a platform that connect overseas customers to access our services.

When accessing from overseas, the page will display an order cart that is specifically for overseas users. If you connect to "Buyee" using this cart, you will be able to access to multilingual customer support, international payment methods, international shipping to 118 countries and regions, and low-cost shipping plans.

Please check the details below.
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[Payment methods]
Paypal, VISA, Mastercard, JCB, Alipay, UnionPay
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[Customer services (email / chat)]
Japanese / English / Chinese (Traditional / Simplified) / Indonesian / Thai / Korean / Spanish / German / Russian
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[Cost]
Addition to the product price and domestic shipping fee, a proxy fee of 300 yen (per order) to Buyee and international shipping fees (Buyee offers multiple options) are required.
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[International shipping]
117 countries/regions
Asia
India, Indonesia, South Korea, Cambodia, Singapore, Sri Lanka, Thailand, Taiwan, China, Japan, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macau, Malaysia, Myanmar, Maldives, Mongolia, Laos

North America / Central America
USA, El Salvador, Canada, Guadeloupe, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Puerto Rico, Honduras, Martinique, Mexico

Oceania
Australia, Guam, Saipan, New Caledonia, New Zealand, Fiji, Papua New Guinea

Middle East
United Arab Emirates, Israel, Iraq, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan

Europe
Iceland, Ireland, Azerbaijan, Andorra, United Kingdom, Italy, Ukraine, Estonia, Netherlands, Austria, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Portugal, Poland, North Macedonia, Malta, Monaco, Latvia, Liechtenstein, Lithuania, Romania, Luxembourg, Russia

South America/Africa
Argentina, Algeria, Uganda, Uruguay, Ecuador, Egypt, Ghana, Kenya, Colombia, Zimbabwe, Senegal, Tanzania, Tunisia, Chile, Paraguay, French Guiana, Brazil, Venezuela, Peru, South Africa, Nigeria, Morocco, Mauritius, Réunion

It is very convenient for overseas customers to purchase, the main station has proposed "Buyee Connect", and the overseas special shopping cart has been opened.
When I visited overseas, I used a shopping cart for overseas editions.

When using the purchasing vehicle for purchasing service "Buyee",
Pingtai staff provides multilingual customer service, overseas payment method, international transportation in 118 national areas, partial area return and low cost delivery service.
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[Payment method]
PayPal, VISA, Wanda, JCB, PayPay, UnionPay
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[Customer service (electronic mail/information)]
Japanese/English/Chinese (Traditional/Simplified)/Indo-Nishian/Thailand/Korean/Sinoban/Toku/Train
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[Cost]
Excluded from the international shipping fee, the international shipping fee is 300 yen (per revision) paid by Buyee (many options provided by Buyee).
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[International transportation service]
117 countries/regions
Asia
India, India, Xia, South Korea, Yupuzhai, Xinkapo, Sili Lanka, Thailand, Taiwan, China, Japan, Nipo Er, Bar Jisai Tan, Meng Jalaguo, Feilibin, Fudan, Wenlui, Yuenan, Hong Kong, Macao, Ma Lai Xia, Burtian, Ma Erdaifu, Mongolia, Laochian.

Kitami / Nakamisu
Mikuni, Satta Kata, Kana Dai, Gua De Luo Pu, Gase Da Reika, Ga Buy Ka, Tokutatsu Nida Wada Ba Ga, Tomoe Na Ma, Ba Ba Ta Shi, Ha Ta Rei, Hong Du La Si, Ma Di Ni Ke, Boku Xi Ga

ocean
Odali-A, Guan-dao, Seban-dao, Xin-Kulita-Nia, Xin-Silan, Bi-Ji, Babu-A

middle east
Alibo Union Chief State, Ishiryu, Ilake, Aman, Kataer, Shupu Lusi, Keweitoku, Shataku Alabou, Tuyuiqi, Balin, Endan.

Kyoshu
Bingdao, Aierlan, Asha Peiji, Andoer, Yingguo, Yidali, Wukelan, Aisaniya, Helan, Oujili , Xilin, Ke Luojia, Ruishi, Ruidian, Xiban Fang, Si Luo Peke, Si Luo Bunni A, Ji Ke Republic of Korea, Dan Lu, Tokkoku, Yiwei, Hugari, Fenlan, Hokkoku, Hokariya, Byakutarasu, Hiliji, Budouga, Haran, Kita Ma Qitan, Ma E et al., Mana Ge, La Fu Wei-ya, Lianshi Atsushi Deng, Li Tao, La Ma Niya, Lu Senbo, and Du Luosi.

Minami Mizu / Hizu
Anetei, Ani and Riya, Ugandatsu, Ura Kei, Yakuritaji, Koshiya, Kano, Kannya, Gorinbiya, Tsubafuwei, Seinaikaer, and Tansou. Niya, Tunisi, Chili, Bara Kei, Hori Keiana, Basi, Kanei Rui La, Hiro, Nanfei, Nichi Riya, Marakuge, Mori Gusai, Runi Wang

It is very convenient for overseas customers to purchase, and the main office recommends "Buyee Connect", which has been opened for overseas customers.
When visiting overseas, the page shows the overseas purchase of a car. When you use our purchasing agent to contact you for purchasing goods,
General flat provides multi-lingual customer support, overseas payment method, international shipping 118 countries, some areas enjoy low shipping service.

Detailed information below
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[Payment method]
PayPal, VISA, Bank of America, JCB, Alipay, Silver
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[Customer Service (Electronic Service/Information)]
Japanese/English/Chinese (traditional/simplified)/Indian/Western/Japanese/Japanese/Western/Japanese/Traditional
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[Cost]
Excluding domestic shipping costs, Buyee will pay 300 JPY (each purchase) for international shipping costs (Buyee offers many options).
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[International transportation service]
117 countries/regions
Ishu
India, India, Xi'an, South Korea, Lipuzhai, Xinkapo, Silihuan, Thailand, Taiwan, China, Japan, Niboju, Bajisai Tan, Mengka, Lao, Futan, Wenlai, Yuenan, Hong Kong, Macao, Ma Lai, Xi'an, Pian, Ma'an, Mongolia, Lao Ch.

Kitami / Nakamisu
Beautiful country, 萨尔tileta, 加拿大, 瓜德罗pu, 蓥气达黎加, 彡买加, 国利尼达和田巴哥, 巴氿马, 巴崴田斯, HATA Rei each, Hongdu Lasi, 马谼尼斯, 橬西哥

ocean
Ao Daliya, Guan Island, Chuban Island, Xinkarita Nuniya, Xinxihuan, Feihuan, Babuya Xinlinnaihan

Middle East
Ali Bo, the combined chieftain of the country, Ishiki, Ila Ke, A Man, Card Tower, Shupu Rus, Kewei Te, Sha special Ali Bo, Tu Ei Qi, Balin, Shutan.

Europe
Bingdao, Aiyiyi, Awan Peiji, An Daoyi, England, Yi Dali, Yukeyi, Ershaniyi, Heyi, Oujili. , Xihui, Keluoji, Ruishi, Ruidian, Xiban Fang, Siluo Peke, Siluo Bunnier, Juke Republic, Tanmu, Deguo, Yiwei, Hugari, Fenhuan, Faguo, Hokariya, Baifu Luosi, Bilitime, Bugui, Bohuan, Bei马兼顿、马语等、聺哥、拉仴纴亚、弦子怦士聚、萘藼亚、罗马尼亚、卢存塡、翄罗斯

Minami Mizu / Hizu
Agontei, Ani and Liya, 乌达达, 乌拉圭, 聜瓜田尔, 小联, 纳纳, 国尼亚, 哥伦平亚, TSUBABABUKI, SENAI KA尔, TANSOU Niya, Tunishi, Tomori, Bara Kei, Hōsei Keina, Basishi, Committee Mizura, Hikari, Nanfei, Nichi Riya, Marakuge, Mori Koushi, Runi Wang

Changes to shipping information for ordered items will vary depending on the shipping status of the purchased items.
■If the status of the purchased item is "Preparing to ship"
Due to our system, we are unable to change the delivery address.
Please check the tracking number provided in the shipping completion email and contact the transportation carrier directly.

■If the status of the purchased item is "Waiting for shipment"
It is possible to change the delivery address.
Please let us know the changed delivery address by replying to this email.

*Even if you edit or add an address to the "Delivery address" on My Page, it will not be reflected in the delivery address information of an already placed order.

If you would like to modify your delivery address, please contact us using the "Contact Form".

Additionally, for items that have already been shipped, there may be forwarding costs and redelivery costs.
These costs will be borne by the customer, so please check the shipping address carefully before placing your order.

[Reservation item]
Please check the estimated shipping date on each product page. Items will be shipped sequentially during the scheduled shipping period.
*Delivery may be delayed depending on the arrival status and order status.

[Regular product]
Unless otherwise specified on the product page, we will ship within 7 business days from the date of your order.
Please check the estimated delivery date listed on each product page before placing your order.
*If you purchase a pre-order item and a standard item together, the standard item will be shipped at the same time as the pre-order item, so please check each product page before purchasing.

If you purchase a pre-order item and a standard item together, the item will be shipped according to the item with the latest shipping date.
Please check the delivery date listed on each product page.

One delivery address will be set for each order.
If you would like to ship to two or more different addresses, please place separate orders for each.
Please note that shipping charges will be incurred for each order.

Separate orders cannot be shipped together. Thank you for your understanding.

After we confirm that the product has been returned, the customer will be responsible for reshipping the product and paying the shipping costs.
Please contact us using the "Contact Form".
*Please note that if more than a month has passed since the item was shipped or the product itself is no longer on sale at the time of your inquiry, your order may be cancelled.

It is stated in the order shipping email.
*It may take some time for the delivery company to register the tracking number (until it is reflected in the system).
If you cannot confirm the tracking using the tracking number even after one day has passed since the arrival of the shipping email, please contact us using the "Inquiry Form".

We do not accept requests for delivery dates and times.
If you are unable to receive the package, please use the Absence Notification Form to request redelivery.

It may take some time for the shipping company to register the tracking number and reflect it in the system.
In addition, regarding delivery by post, Sagawa Express' Hikyaku Yu Packet Service may be handed over to Japan Post for delivery. Therefore, we apologize for the inconvenience, but please also check the tracking service of Japan Post.

We sincerely apologize, but we do not accept requests to specify the delivery date and time at the time of order.
To change the delivery date and time after shipment, please check the tracking number in the "Order Shipment Notification" email or in the "Order History" section of your My Page, and proceed using the delivery company's designated method.

Sales at our store are included in the Oricon and Billboard ranking calculations. The conditions and timing for reflection are based on the rules of each company's website.

If you wish to unsubscribe, please click here to unsubscribe or change your registration details at the bottom of the email newsletter.
If you are unable to complete the procedure, please contact us using the "Contact Form".
「Storm Labels Store", you cannot set up e-mail magazine distribution by group.
If you stop receiving email newsletters, you will no longer receive all email newsletters.

Please try the following steps to see if it improves.

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■Access from other devices
■Switch between 4G/5G and Wi-Fi to access
■Access in an environment with stable communication conditions
*Avoid situations where communication speed is limited, such as when moving or in crowded places.
■Restart your device
■Restart the app or browser
*Please close the app or browser on your device, then restart it again.
■Close other apps
*Starting multiple apps at the same time may put a load on your device.
■Delete the cache of your device
■If you have multiple tabs open in your browser, close all other tabs.
■When changing pages, please be careful not to open the page in a new tab.
■Do not use the browser's "back" function
*Operation methods differ depending on the device and browser used, so if you have any questions about the above operations, please check the instruction manual, contact your mobile phone company or browser support, or contact the manufacturer of your device.
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If the problem does not improve, please contact us using the "Contact Form" with details.

Storm Labels If you cannot resolve your issue with the FAQ above regarding a product you purchased from the Store, please contact us using the "Contact Form" below.

【Storm Labels Store Support】
Storm Labels For email inquiries regarding the Store (products, site, orders, payments, delivery, etc.), please use the information below.

▼Inquiry by email
Contact form

*When making inquiries, please make sure to configure your settings so that you can receive the domain "@storm.labels-store.co.jp".
*Please contact the appropriate inquiry desk within two weeks after receiving the product.
*Depending on the content of your inquiry, we may not be able to respond or it may take some time. note that.
*We cannot respond to inquiries other than those related to the content of this site.